↩️ Return Policy

Thank you for shopping with Glazoro. We want you to love your purchase.

🔄 Returns & Exchanges:
We accept returns within 14 days of delivery if the item is unused, in its original packaging, and in the same condition as received.

📩 How to Request a Return:
To initiate a return, please contact us at glazoro.official@gmail.com with your order number and reason for return. Our team will guide you through the process.

💲 Refunds:
Once your return is received and inspected, we will notify you of approval. Approved refunds will be processed to your original payment method within 5-10 business days.

❌ Non-returnable items include:

• Items on sale or purchased with a discount code

• Used, damaged, or altered items

• Pet treats and hygiene-related products for safety reasons

🚚 Return Shipping:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

❤️ Damaged or Wrong Items:
If you received a damaged or wrong item, please email us within 48 hours of delivery with clear photos. We will resolve it promptly.

✉️ Questions:
For any questions about returns, please contact us at glazoro.official@gmail.com.

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